From the beginning, our basement engineered hardwood flooring had visible issues. It became clear after two years that the contractor did not install a moisture barrier and did not use the glue “Mapei Ultrabond ECO 995” as he had stated. This caused moisture penetration and damaged the entire basement floor. It all had to be redone.
We had to remove all furniture, etc., from the basement so they could remove all the adhered wood flooring.
